Two main cognitive gaps by using TRIZ and tools in service system design
Year of publication: |
2012
|
---|---|
Authors: | Jiang, Jui-Chin ; Sun, Paul ; Chou, Yuan-Ju |
Published in: |
International Journal of Services, Economics and Management. - Inderscience Enterprises Ltd, ISSN 1753-0822. - Vol. 4.2012, 4, p. 317-330
|
Publisher: |
Inderscience Enterprises Ltd |
Subject: | TRIZ | service system design | SSD | problem identification | problem solving | ideal contradiction matrix | results evaluation | knowledge management |
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