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~person:"Chen, Cho-Young"
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Managing service quality : MSQ ; an international journal
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Quality management practices and quality results: A comparison of manufacturing and service sectors in Taiwan
Solis, Luis E.
;
Rao, S.Subba
;
Raghu-Nathan, T.S.
;
Chen, …
- In:
Managing service quality : MSQ ; an international journal
8
(
1998
)
1
,
pp. 46-54
Persistent link: https://www.econbiz.de/10007194138
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