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~person:"Chen, Mu-Chen"
~subject:"Consumer behaviour"
~subject:"Strukturgleichungsmodell"
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Search: "Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Consumer behaviour
Strukturgleichungsmodell
Dienstleistungsqualität
2
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Quality management
2
Qualitätsmanagement
2
Service quality
2
Taiwan
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Chen, Mu-Chen
Dahlgaard, Jens Jörn
4
Chopra, Parvesh K.
3
Kanji, Gopal K.
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Wu, Shwu-ing
3
Casadesús, Martí
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He, Zhen
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Jeyathilagar, D.
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Lin, Binshan
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
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ECONIS (ZBW)
3
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How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
2
Applying the Kano model and QFD to explore customers' brand contacts in the hotel business : a study of a hot spring hotel
Chang, Kuo-chien
;
Chen, Mu-Chen
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 1-27
Persistent link: https://www.econbiz.de/10008986655
Saved in:
3
A study on the relationship between the PDSA cycle of green purchasing and the performance of the SCOR model
Hwang, Yeong-dong
;
Wen, Yuan-feng
;
Chen, Mu-Chen
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1261-1278
Persistent link: https://www.econbiz.de/10008824964
Saved in:
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