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~person:"Chen, Mu-Chen"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"E-Business"
~subject:"Online-Handel"
~subject:"Web Site"
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Customer satisfaction
Dienstleistungsqualität
E-Business
Online-Handel
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3
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2
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2
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Online-Marketing
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purchase intention
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Chen, Mu-Chen
Schwickert, Axel C.
18
Laroche, Michel
8
Carlson, Jamie
6
Mazaheri, Ebrahim
6
Usman, Osly
6
Akram, Umair
5
Barrio-García, Salvador del
5
Law, Chun Hung Roberts
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Lennon, Sharron J.
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Müller-Lankenau, Claas
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O'Cass, Aron
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Shobeiri, Saeed
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Head, Milena
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Kim, Minjeong
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Kumar, Vikas
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Parsad, Chandan
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Prashar, Sanjeev
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Ahuja, Vandana
3
Alby, Tom
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Ballantine, Paul W.
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Bilgihan, Anil
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Bressolles, Grégory
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Chawla, Deepak
3
Che, Tong
3
Crespo-Almendros, Esmeralda
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Cyr, Dianne J.
3
Dholakia, Ruby R.
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Di Fatta, Davide
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Dominic, P. D. D.
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Emrich, Oliver
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Fux, Michael
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Ha, Young
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Im, Hyunjoo
3
Jeong, Miyoung
3
Kalia, Prateek
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Information systems and e-business management : ISeB
1
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ECONIS (ZBW)
3
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How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
2
Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions
Chang, Kuo-chien
;
Chen, Mu-Chen
;
Hsu, Chia-lin
;
Kuo, Nien-te
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 913-930
Persistent link: https://www.econbiz.de/10009625431
Saved in:
3
The impact of website quality on customer satisfaction and purchase intention : perceived playfulness and perceived flow as mediators
Hsu, Chia-lin
;
Chang, Kuo-chien
;
Chen, Mu-Chen
- In:
Information systems and e-business management : ISeB
10
(
2012
)
4
,
pp. 549-570
Persistent link: https://www.econbiz.de/10009673944
Saved in:
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