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~person:"Chen, Zhan"
~person:"Geruso, Michael"
~person:"Rehm, Sven-Volker"
~person:"Schmitz, Gertrud"
~source:"econis"
~subject:"Consumer behaviour"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
~type_genre:"Graue Literatur"
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Consumer behaviour
Konsumentenverhalten
Service quality
Customer value
6
Kundenwert
6
Beziehungsmarketing
4
Relationship marketing
4
Dienstleistungsqualität
2
KMU
2
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1
Betriebliche Wertschöpfung
1
Bundling strategy
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Competence
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Customer integration
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Customer service
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Digitalisierung
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Electronic Commerce
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Estimation
1
Gesetzliche Krankenversicherung
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Incentives
1
Innenstadt
1
Kompetenz
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Kundenintegration
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Kundenservice
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PPS
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Chen, Zhan
Geruso, Michael
Rehm, Sven-Volker
Schmitz, Gertrud
Aflaki, Sam
2
Huber, Frank
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Kressmann, Frank
2
Popescu, Ioana
2
Baecke, Philippe
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1
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1
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Jain, Dipak
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1
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Diskussionspapiere des Lehrstuhls für Dienstleistungsmanagement und Handel / Fakultät für Betriebswirtschaftslehre, Mercator School of Management, Universität Duisburg-Essen
1
Working paper / National Bureau of Economic Research, Inc.
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ECONIS (ZBW)
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How do customers value the use of inner city shopping? : an empirical analysis
Schwipper, Stephanie
;
Peche, Severine
;
Schmitz, Gertrud
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2020
Persistent link: https://www.econbiz.de/10012813580
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2
A framework for servitization : enhance value proposition through customer engagement
Jiang, Xin
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2020
Persistent link: https://www.econbiz.de/10012294476
Saved in:
3
Screening in contract design : evidence from the ACA Health Insurance Exchanges
Geruso, Michael
;
Layton, Timothy J.
;
Prinz, Daniel
-
2016
Persistent link: https://www.econbiz.de/10011574929
Saved in:
4
Consumers' value perception of an e-store and its impact on e-store loyalty intention
Chen, Zhan
-
2003
Persistent link: https://www.econbiz.de/10003569906
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