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~person:"Cheng, Min-Jhih"
~subject:"Vertrauen"
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Vertrauen
Beziehungsmarketing
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Confidence
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Consumer behaviour
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Customer satisfaction
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Cheng, Min-Jhih
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Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan
;
Cheng, Min-Jhih
;
Chiu, Pei-Chun
- In:
Service business
13
(
2019
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
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