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~person:"Chew, Patricia Y. P."
~person:"Fabius, Laurent"
~person:"Mende, Martin"
~subject:"Dienstleistungssektor"
~subject:"Information technology"
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Chew, Patricia Y. P.
Fabius, Laurent
Mende, Martin
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5
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ECONIS (ZBW)
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The future of artificial intelligence and robotics in the retail and service sector : sketching the field of consumer-robot-experiences : editorial
Noble, Stephanie M.
;
Mende, Martin
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 747-756
Persistent link: https://www.econbiz.de/10014326636
Saved in:
2
The future of artificial intelligence and robotics in the retail and service sector
Noble, Stephanie M.
(
ed.
);
Mende, Martin
(
ed.
)
-
2023
Persistent link: https://www.econbiz.de/10014326699
Saved in:
3
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
4
Service robots rising : how humanoid robots influence service experiences and elicit compensatory consumer responses
Mende, Martin
;
Scott, Maura L.
;
Doorn, Jenny van
; …
- In:
Journal of marketing research
56
(
2019
)
4
,
pp. 535-556
Persistent link: https://www.econbiz.de/10012177580
Saved in:
5
Innovazione tecnologica, ricerca, formazione : strategie di informatizzazione e automazione in Francia
Tomassini, Massimo
(
contributor
); …
-
1985
Persistent link: https://www.econbiz.de/10000764806
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