//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Choi, Beom Joon"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualitätsmanagement"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Quality management
3
Qualitätsmanagement
3
Relationship marketing
3
Service quality
3
Consumer behaviour
2
Konsumentenverhalten
2
Product quality
2
Produktqualität
2
Confidence
1
Customer citizenship behaviour
1
Customer experience quality
1
Customer-to-customer interaction quality
1
Vertrauen
1
critical incident technique
1
customer trust
1
customer-to-customer encounter quality
1
customer-to-customer hedonic quality
1
customer-to-customer normative quality
1
customer-to-customer utilitarian quality
1
service quality
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Choi, Beom Joon
Antony, Jiju
135
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
52
Dale, Barrie G.
46
Kamiske, Gerd F.
40
Rahman, Zillur
38
Cudney, Elizabeth A.
36
Zink, Klaus J.
34
Jochem, Roland
32
Shahin, Arash
32
Sampaio, Paulo
31
Wiele, Ton van der
30
Garza-Reyes, Jose Arturo
29
Töpfer, Armin
29
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
23
Winzer, Petra
23
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Dahlgaard-Park, Su Mi
20
Evans, James R.
20
Furterer, Sandra L.
20
Gremyr, Ida
20
Heras-Saizarbitoria, Iñaki
20
Oakland, John S.
20
Pfeifer, Tilo
20
Casadesús, Martí
19
He, Zhen
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Stauss, Bernd
19
Brauer, Jörg-Peter
18
Schreier, Gerhard
18
Seghezzi, Hans Dieter
18
Singh, Bikram Jit
18
Sony, Michael
18
more ...
less ...
Published in...
All
Psychology & marketing
1
Services marketing quarterly
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Conceptualization and model development of customer-to-customer encounter quality (CCEQ) in service settings
Kim, Hyun Sik
;
Lee, Jun Youb
;
La, Suna
;
Choi, Beom Joon
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 463-476
Persistent link: https://www.econbiz.de/10011970135
Saved in:
2
The carryover effect of customer satisfaction on service quality focused on moderating effect of customer trust and cooperative orientation
Jeon, Hoseong
;
Choi, Beom Joon
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 239-252
Persistent link: https://www.econbiz.de/10011798688
Saved in:
3
The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings
Kim, Hyun Sik
;
Choi, Beom Joon
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 384-397
Persistent link: https://www.econbiz.de/10011615454
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->