Ahmed, Selim; Choudhury, Musfiq Mannan; Ahmed, Ezaz; … - In: The TQM Journal 33 (2020) 6, pp. 1411-1425
Purpose: The purpose of this study is to investigate the passengers' perception of app or application-based ride-sharing service in Bangladesh. The research directly measures the passengers' perception of perceived quality and value for money of using app-based ride-sharing services in...