The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Year of publication: |
2023
|
---|---|
Authors: | Selim Ahmed ; Al Asheq, Ahmed ; Ahmed, Ezaz ; Chowdhury, Ujjal Yaman ; Sufi, Tahir ; Mostofa, Md. Golam |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 2, p. 519-539
|
Subject: | Consumer loyalty | Consumer satisfaction | Perceived price fairness | Perceived service quality | PLS-SEM | Restaurant service | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Preismanagement | Pricing strategy |
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