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~person:"Claeys, An-Sofie"
~subject:"Performance-Messung"
~subject:"Öffentlichkeitsarbeit"
~type_genre:"Article in journal"
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Performance-Messung
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Public relations
6
Crisis communication
5
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5
Krisenmanagement
5
Communication
3
Kommunikation
3
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3
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2
Empathy
2
Firmenimage
2
Game theory
2
Risikokommunikation
2
Risk communication
2
Self-disclosure
2
Spieltheorie
2
Stealing thunder
2
Ankündigungseffekt
1
Announcement effect
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Apologies
1
Commodity theory
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Confidence
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Crisis communication plan
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Dialogic communication
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Emotion
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Emotions
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Geschlecht
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Guidelines
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Internal communication
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Claeys, An-Sofie
Melewar, T. C.
22
Hussainey, Khaled
17
Zerfaß, Ansgar
14
Coombs, W. Timothy
12
Pang, Augustine
11
Balmer, John M. T.
10
Kim, Sora
9
Patten, Dennis M.
9
Waters, Richard D.
9
Bang, Nguyen
8
Cho, Charles H.
8
Foroudi, Pantea
8
Kitchen, Philip J.
8
Komodromos, Marcos
8
Nielsen, Anne Ellerup
8
Podnar, Klement
8
Romenti, Stefania
8
Cormier, Denis
7
Fischer, Thomas M.
7
Ingenhoff, Diana
7
Meng, Juan
7
Merkl-Davies, Doris M.
7
Morsing, Mette
7
Ravazzani, Silvia
7
Saxton, Gregory D.
7
Aggarwal, Kirti
6
Bertomeu, Jeremy
6
Bortree, Denise Sevick
6
García-Sánchez, Isabel-María
6
Holladay, Sherry J.
6
Johansen, Winni
6
Laufer, Daniel
6
Magnan, Michel
6
Siano, Alfonso
6
Andersen, Sophie Esmann
5
Berger, Bruce K.
5
Brennan, Niamh M.
5
De Villiers, Charl
5
Dennis, Charles
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Journal of business research : JBR
3
Business horizons
1
Employee relations
1
Journal of communication management : an international journal
1
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ECONIS (ZBW)
6
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1
Communicating sadness : the impact of emotional crisis
communication
on the organizational post-crisis reputation
Schoofs, Lieze
;
Claeys, An-Sofie
- In:
Journal of business research : JBR
130
(
2021
),
pp. 271-282
Persistent link: https://www.econbiz.de/10012544790
Saved in:
2
Between hope and fear : developing social media guidelines
Opgenhaffen, Michaël
;
Claeys, An-Sofie
- In:
Employee relations
39
(
2017
)
2
,
pp. 130-144
Persistent link: https://www.econbiz.de/10011661614
Saved in:
3
Debunking the myth of denial's effectiveness in crisis
communication
: context matters
Coombs, W. Timothy
;
Holladay, Sherry Jean
;
Claeys, An-Sofie
- In:
Journal of communication management : an international …
20
(
2016
)
4
,
pp. 381-395
Persistent link: https://www.econbiz.de/10011645665
Saved in:
4
Better safe than sorry : why organizations in crisis should never hesitate to steal thunder
Claeys, An-Sofie
- In:
Business horizons
60
(
2017
)
3
,
pp. 305-311
Persistent link: https://www.econbiz.de/10011756773
Saved in:
5
Is old news no news? : the impact of self-disclosure by organizations in crisis
Claeys, An-Sofie
;
Cauberghe, Veolien
;
Panelaer, Mario
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 3963-3970
Persistent link: https://www.econbiz.de/10011553816
Saved in:
6
Who says what during crises? : a study about the interplay between gender similarity with the spokesperson and crisis response strategy
Crijns, Hannelore
;
Claeys, An-Sofie
;
Cauberghe, Veroline
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 143-151
Persistent link: https://www.econbiz.de/10011745204
Saved in:
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