Debunking the myth of denial's effectiveness in crisis communication : context matters
Year of publication: |
2016
|
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Authors: | Coombs, W. Timothy ; Holladay, Sherry Jean ; Claeys, An-Sofie |
Published in: |
Journal of communication management : an international journal. - Bingley : Emerald Publishing Limited, ISSN 1363-254X, ZDB-ID 2185796-9. - Vol. 20.2016, 4, p. 381-395
|
Subject: | Trust | Reputation | Crisis communication | Reputation management | Öffentlichkeitsarbeit | Public relations | Krisenmanagement | Crisis management | Firmenimage | Corporate reputation | Spieltheorie | Game theory | Kommunikation | Communication | Vertrauen | Confidence | Risikokommunikation | Risk communication |
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