//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Codá, Renato Calhau"
~subject:"Customer integration"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Mystery shopping"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer integration
Customer satisfaction
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Customer value
1
Dienstleistungsqualität
1
Kundenintegration
1
Kundenwert
1
Relationship marketing
1
Service quality
1
Social values
1
Soziale Werte
1
Value co-creation
1
Value creation
1
interactive value formation
1
service experience
1
value co-destruction
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Codá, Renato Calhau
Han, Heesup
34
Prentice, Catherine
23
Mattila, Anna S.
22
Prybutok, Victor R.
21
Usman, Osly
19
Sharma, Piyush
18
Balaji, M. S.
16
McColl-Kennedy, Janet R.
16
Wong, IpKin Anthony
16
Shahin, Arash
14
Söderlund, Magnus
14
Bilgihan, Anil
13
Gustafsson, Anders
13
Grégoire, Yany
11
Roy, Sanjit
11
Sreejesh, S.
11
Van Vaerenbergh, Yves
11
Ali, Faizan
10
Amin, Muslim
10
Edvardsson, Bo
10
Gong, Taeshik
10
Guchait, Priyanko
10
Hollebeek, Linda D.
10
Hyun, Sunghyup Sean
10
Jang, Soocheong
10
Ladhari, Riadh
10
Le Nguyen Hau
10
Quach, Sara
10
Ringle, Christian M.
10
Sparks, Beverley
10
Su, LuJun
10
Torres, Edwin N.
10
Witell, Lars
10
Hammerschmidt, Maik
9
Hsu, Cathy H. C.
9
Hsu, Maxwell K.
9
Izogo, Ernest Emeka
9
Pham Ngoc Thuy
9
Qin, Hong
9
Akroush, Mamoun N.
8
more ...
less ...
Published in...
All
Services marketing quarterly
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau
;
Farias, Josivania Silva
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->