//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Cossío-Silva, Francisco-José"
~person:"McColl-Kennedy, Janet R."
~person:"Perdue, Richard R."
~subject:"Kundenwert"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Value Chain"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Kundenwert
Betriebliche Wertschöpfung
17
Value creation
17
Beziehungsmarketing
14
Relationship marketing
14
Customer integration
12
Kundenintegration
12
Customer value
11
Consumer behaviour
10
Konsumentenverhalten
10
Dienstleistungsqualität
8
Service quality
8
Value co-creation
6
Customer satisfaction
4
Hotel industry
4
Hotellerie
4
Kundenzufriedenheit
4
Social Web
4
Social web
4
value co-creation
4
Customer experience
3
Dienstleistungssektor
3
Health care
3
Service industry
3
Brand image
2
Brand management
2
Co-creation
2
Dienstleistung
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care system
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Internet marketing
2
Leistungsmotivation
2
Markenführung
2
Markenimage
2
Measurement
2
Messung
2
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Amtsdruckschrift
Article
Aufsatz in Zeitschrift
Article in journal
11
Language
All
English
11
Author
All
Cossío-Silva, Francisco-José
McColl-Kennedy, Janet R.
Perdue, Richard R.
Keränen, Joona
8
Eggert, Andreas
6
Kleinaltenkamp, Michael
6
Edvardsson, Bo
5
Frow, Pennie
5
Gallarza, Martina G.
5
Grönroos, Christian
5
Madhani, Pankaj M.
5
Payne, Adrian
5
Shamim, Amjad
5
Aarikka-Stenroos, Leena
4
Heinonen, Kristina
4
Le Nguyen Hau
4
Ngo, Liem Viet
4
Saarijärvi, Hannu
4
Töytäri, Pekka
4
Ahn, Jiseon
3
Baumann, Jasmin
3
Busser, James A.
3
Cabiddu, Francesca
3
Corsaro, Daniela
3
Del Chiappa, Giacomo
3
Gil Saura, Irene
3
Grace, Debra
3
Jalkala, Anne
3
Khan, Imran
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Lo Iacono, Joseph
3
Luu Trong Tuan
3
Rajala, Risto
3
Revilla Camacho, Maria Angeles
3
Ritala, Paavo
3
Roth, Stefan
3
Shin, Hakseung
3
Shulga, Lenna V.
3
Skålén, Per
3
more ...
less ...
Published in...
All
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of business research : JBR
2
Business horizons
1
International entrepreneurship and management journal
1
Journal of service management
1
Journal of service research : JSR
1
Marketing theory
1
Revue Gestion 2000 : management & prospective
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
2
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
3
Managing customer reviews for value co-creation : an empowerment theory perspective
Shin, Hakseung
;
Perdue, Richard R.
;
Pandelaere, Mario
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
5
,
pp. 792-810
Persistent link: https://www.econbiz.de/10012215793
Saved in:
4
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
Saved in:
5
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
6
Value co-creation and customer loyalty
Cossío-Silva, Francisco-José
;
Revilla Camacho, Maria …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1621-1625
Persistent link: https://www.econbiz.de/10011450438
Saved in:
7
Organizational strategies for filling the customer can-do/must-do gap
Ford, Robert C.
;
McColl-Kennedy, Janet R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 459-468
Persistent link: https://www.econbiz.de/10011300878
Saved in:
8
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.
;
Danaher, Tracey S.
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10011336505
Saved in:
9
Can the customer's value co-creation behavior be measured? : validating a measurement scale based on the customer's perspective
Vega Vázquez, Manuela
;
Revilla Camacho, Maria Angeles
; …
- In:
Revue Gestion 2000 : management & prospective
32
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10011891105
Saved in:
10
Value propositions : a service ecosystems perspective
Frow, Pennie
;
McColl-Kennedy, Janet R.
;
Hilton, Toni
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 327-351
Persistent link: https://www.econbiz.de/10010461901
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->