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Beziehungsmarketing
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Costers, Annelies
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Journal of service theory and practice
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Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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Work more, pay more? : the impact of
customer
participation
on customer pay-what-you-want payments
Van Vaerenbergh, Yves
;
Costers, Annelies
;
Van den …
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 820-841
Persistent link: https://www.econbiz.de/10014448122
Saved in:
2
Customer
participation
in service recovery : a meta-analysis
Van Vaerenbergh, Yves
;
Hazée, Simon
;
Costers, Annelies
- In:
Marketing letters : a journal of research in marketing
29
(
2018
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10011964332
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