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~person:"Coussement, Kristof"
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Management information system
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Management-Informationssystem
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Coussement, Kristof
Ketter, Wolfgang
29
Collins, John
27
Laudon, Jane Price
26
Laudon, Kenneth C.
26
Turban, Efraim
25
Burstein, Frada
24
Gluchowski, Peter
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Power, Daniel J.
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Kroenke, David M.
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Mahapatra, Siba Sankar
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Galliers, Robert
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Tavana, Madjid
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Datta, Saurav
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Nijkamp, Peter
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Geldermann, Jutta
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Jarke, Matthias
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Gabriel, Roland
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Haag, Stephen
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Phillips-Wren, Gloria
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Stair, Ralph M.
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Weerdt, Mathijs de
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Zopounidis, Constantin
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Choy, King Lun
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Garrison, Ray H.
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Skiera, Bernd
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Cummings, Maeve
10
Derigs, Ulrich
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Eom, Sean B.
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Noreen, Eric W.
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Sharda, Ramesh
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Winter, Robert
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
2
Decision support systems : DSS ; the international journal
1
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ECONIS (ZBW)
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1
Acceptance of text-mining systems : the signaling role of information quality
Demoulin, Nathalie T. M.
;
Coussement, Kristof
- In:
Information & management : the internat. journal of …
57
(
2020
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012159764
Saved in:
2
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003787798
Saved in:
3
Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Information & management : the internat. journal of …
45
(
2008
)
3
,
pp. 164-174
Persistent link: https://www.econbiz.de/10003722273
Saved in:
4
Improving customer complaint management by automatic email classification using linguistic style features as predictors
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Decision support systems : DSS ; the international journal
44
(
2007/08
)
4
,
pp. 870-882
Persistent link: https://www.econbiz.de/10003670799
Saved in:
5
Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003649170
Saved in:
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