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~person:"Cova, Bernard"
~person:"Kleinaltenkamp, Michael"
~person:"Leimeister, Jan Marco"
~person:"McColl-Kennedy, Janet R."
~subject:"Health care"
~subject:"Kundenwert"
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Health care
Kundenwert
Customer integration
38
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12
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Beziehungsmarketing
10
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10
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Cova, Bernard
Kleinaltenkamp, Michael
Leimeister, Jan Marco
McColl-Kennedy, Janet R.
Le Nguyen Hau
6
Oliveira, Pedro
5
Palumbo, Rocco
4
Pham Ngoc Thuy
4
Shamim, Amjad
4
Baumann, Jasmin
3
Cabiddu, Francesca
3
Canhão, Helena
3
Cossío-Silva, Francisco-José
3
Edvardsson, Bo
3
Elg, Mattias
3
Engström, Jon
3
Frow, Pennie
3
Hollebeek, Linda D.
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Osei-Frimpong, Kofi
3
Payne, Adrian
3
Perdue, Richard R.
3
Revilla Camacho, Maria Angeles
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Shin, Hakseung
3
Thallmaier, Stefan R.
3
Tronvoll, Bård
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Vega Vázquez, Manuela
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Wilson, Alan M.
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Ahn, Jiseon
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Albinsson, Pia A.
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Alexander, Matthew
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Annarumma, Carmela
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Babu, Mujahid Mohiuddin
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Balaji, M. S.
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Boadi, Evans Asante
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Bruns, Katherina
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Buhalis, Dimitrios
2
Busser, James A.
2
Chaker, Nawar N.
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D'Alessandro, Steven
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Business horizons
1
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service management
1
Journal of service research : JSR
1
Marketing theory
1
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ECONIS (ZBW)
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1
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
2
Co-creation practices : their role in shaping a health care ecosystem
Frow, Pennie
;
McColl-Kennedy, Janet R.
;
Payne, Adrian
- In:
Industrial marketing management : the international …
56
(
2016
),
pp. 24-39
Persistent link: https://www.econbiz.de/10011531224
Saved in:
3
Organizational strategies for filling the customer can-do/must-do gap
Ford, Robert C.
;
McColl-Kennedy, Janet R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 459-468
Persistent link: https://www.econbiz.de/10011300878
Saved in:
4
Firm-brand community value co-creation as alignment of practices
Skålén, Per
;
Pace, Stefano
;
Cova, Bernard
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 596-620
Persistent link: https://www.econbiz.de/10011309580
Saved in:
5
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
6
Health care customer value cocreation practice styles
McColl-Kennedy, Janet R.
;
Vargo, Stephen L.
;
Dagger, …
- In:
Journal of service research : JSR
15
(
2012
)
4
,
pp. 370-389
Persistent link: https://www.econbiz.de/10009673031
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