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~person:"Crepaz, Marc-Philipp"
~person:"Lin, Binshan"
~subject:"Beziehungsmarketing"
~subject:"Kundenservice"
~type_genre:"Case study"
~type_genre:"Systematic review"
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Beziehungsmarketing
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Dienstleistungsqualität
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Crepaz, Marc-Philipp
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International journal of management & enterprise development : IJMED
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
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Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
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2
Fitting new brand principles : first encounter at bank branches
Raich, Margit
;
Crepaz, Marc-Philipp
- In:
The journal of brand management : an international journal
16
(
2008/09
)
7
,
pp. 480-491
Persistent link: https://www.econbiz.de/10003859010
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