//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Cuadrado Roura, Juan R."
~person:"O'Cass, Aron"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
~type_genre:"Working Paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsbranche"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
19
Service industry
19
Spain
6
Spanien
6
Structural change
6
Strukturwandel
6
Dienstleistungsqualität
4
Service quality
4
B-to-B-Marketing
3
Business services
3
Business-to-business marketing
3
Innovation
3
Innovation management
3
Innovationsmanagement
3
Unternehmensdienstleistung
3
1980-2005
2
Betriebliche Wertschöpfung
2
Brand management
2
Cambodia
2
Customer satisfaction
2
Kambodscha
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Markenführung
2
OECD countries
2
OECD-Staaten
2
Service innovation
2
Services
2
Supplier relationship management
2
Value creation
2
1960-1985
1
1970-1990
1
1978-1998
1
Ambidextrous organization
1
Arbeitsmarkt
1
Australia
1
Australien
1
Betriebsklima
1
Beziehungsmarketing
1
Brand image
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
18
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Konferenzschrift
Working Paper
Article in journal
19
Aufsatz im Buch
8
Book section
8
Graue Literatur
5
Non-commercial literature
5
Collection of articles of several authors
3
Sammelwerk
3
Amtsdruckschrift
1
Aufsatzsammlung
1
Conference paper
1
Government document
1
Konferenzbeitrag
1
more ...
less ...
Language
All
English
12
Spanish
6
French
1
Author
All
Cuadrado Roura, Juan R.
O'Cass, Aron
Gallouj, Fai͏̈z
18
Rubalcaba-Bermejo, Luis
17
Kowalkowski, Christian
16
Corsten, Hans
15
Hoekman, Bernard M.
15
Kaiser, Ulrich
15
Morikawa, Masayuki
14
Witell, Lars
14
Audretsch, David B.
13
Mattoo, Aaditya
13
Foster-McGregor, Neil
12
Djellal, Faridah
11
Edvardsson, Bo
11
Evangelista, Rinaldo
11
Falk, Martin
11
Gebauer, Heiko
11
Gustafsson, Anders
11
Kindström, Daniel
11
McColl-Kennedy, Janet R.
11
Tyers, Rodney
11
Daniels, Peter W.
10
Miles, Ian D.
10
Peters, Bettina
10
Savona, Maria
10
Stare, Metka
10
Ark, Bart van
9
Fiorini, Matteo
9
Ghani, Ejaz
9
Görg, Holger
9
Kritikos, Alexander
9
Nayyar, Gaurav
9
Raddats, Chris
9
Rahman, Zillur
9
Redding, Stephen
9
Serafica, Ramonette B.
9
Williams, Colin C.
9
Wirtz, Jochen
9
Wyszkowska-Kuna, Joanna
9
more ...
less ...
Published in...
All
Papeles de economía española
4
The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of business research : JBR
2
Ekonomiaz
1
Revista del Instituto de Estudios Económicos
1
Revue d'économie régionale & urbaine : RERU
1
Structural change and economic dynamics : SC+ED
1
The service industries journal
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
2
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
3
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
4
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
5
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
6
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
7
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
8
Understanding service firms brand value creation : a multilevel perspective including the overarching role of service brand marketing capability
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
25
(
2011
)
7
,
pp. 528-539
Persistent link: https://www.econbiz.de/10009387521
Saved in:
9
Archieving customer satisfaction in services firms via branding capability and customer empowerment
O'Cass, Aron
;
Ngo, Liem Viet
- In:
The journal of services marketing
25
(
2011
)
7
,
pp. 489-496
Persistent link: https://www.econbiz.de/10009387525
Saved in:
10
Anatomy of services branding
O'Cass, Aron
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10009387971
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->