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~person:"Cudney, Elizabeth A."
~person:"Stauss, Bernd"
~subject:"Lean"
~subject:"Qualitätsmanagement"
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Lean
Qualitätsmanagement
Quality management
47
Dienstleistungsqualität
14
Service quality
14
Lean Management
11
Lean management
11
Six Sigma
10
Lean Production
9
Lean production
9
Theorie
9
Theory
9
Lean Six Sigma
7
Beziehungsmarketing
6
Gesundheitsversorgung
6
Health care
6
Relationship marketing
6
Bibliometrics
5
Bibliometrie
5
Deutschland
4
Germany
4
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Health care system
4
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4
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4
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4
Customer satisfaction
3
Customer service
3
Kano model
3
Kundenservice
3
Kundenzufriedenheit
3
Lieferkette
3
Supply chain
3
quality
3
Arbeitsorganisation
2
Critical failure factors
2
Dienstleistungssektor
2
Firm performance
2
India
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6
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English
39
German
8
Author
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Cudney, Elizabeth A.
Stauss, Bernd
Antony, Jiju
131
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Dale, Barrie G.
37
Rahman, Zillur
37
Shahin, Arash
32
Sampaio, Paulo
31
Garza-Reyes, Jose Arturo
30
Jochem, Roland
30
Wiele, Ton van der
30
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
23
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Gremyr, Ida
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
He, Zhen
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Gutierrez, Leopoldo
16
Khanduja, Dinesh
16
Marimon, Frederic
16
McDermott, Olivia
16
Schreier, Gerhard
16
Zhao, Xiande
16
Linderman, Kevin
15
Saraiva, Pedro
15
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Total quality management & business excellence
14
International journal of quality & reliability management
3
Quality management journal : QMJ
3
The TQM journal : the international review of organizational improvement
3
Diskussionsbeiträge der Wirtschaftswissenschaftlichen Fakultät Ingolstadt / Katholische Universität Eichstätt
2
International journal of six sigma and competitive advantage : IJSSCA
2
Lean systems : applications and case studies in manufacturing, service, and healthcare
2
A Productivity Press book
1
Continuous improvement series
1
Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
European journal of operational research : EJOR
1
Focus Dienstleistungsmarketing
1
Fokus Dienstleistungsmarketing
1
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler-Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Qualitätsmanagement in Organisationen : DIN ISO 9000 und TQM auf dem Prüfstand
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
1
Total-Quality-Management ; 2
1
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ECONIS (ZBW)
47
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11
Using Six Sigma DMAIC for Lean project management in education : a case study in a German kindergarten
Antony, Jiju
;
Scheumann, Tim
;
Sunder M., Vijaya
; …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1489-1509
Persistent link: https://www.econbiz.de/10013415858
Saved in:
12
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption : a conceptual framework
Hundal, Gaganpreet Singh
;
Thiyagarajan, Senthilkumar
; …
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1913-1931
Persistent link: https://www.econbiz.de/10013482821
Saved in:
13
Lean Six Sigma in the public sector : yesterday, today and tomorrow
Rodgers, Bryan
;
Antony, Jiju
;
Edgeman, Rick
;
Cudney, …
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 528-540
Persistent link: https://www.econbiz.de/10012440309
Saved in:
14
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
Saved in:
15
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
16
Systematic review of Lean and Six Sigma approaches in higher education
Cudney, Elizabeth A.
;
Venuthurumilli, Sri Sandilya Jeemooth
- In:
Total quality management & business excellence
31
(
2020
)
3
,
pp. 231-244
Persistent link: https://www.econbiz.de/10012256592
Saved in:
17
The ten commandments of lean six sigma : a guide for practitioners
Antony, Jiju
;
Sunder, Vijaya M.
;
Laux, Chad
;
Cudney, …
-
2020
-
First edition
Persistent link: https://www.econbiz.de/10012204793
Saved in:
18
Lean Six Sigma in policing services : case examples, lessons learnt and directions for future research
Antony, Jiju
;
Rodgers, Bryan
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 613-625
Persistent link: https://www.econbiz.de/10012199773
Saved in:
19
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
20
Design for Six Sigma : a practical approach through innovation
Cudney, Elizabeth A.
;
Agustiady, Tina
-
2017
Persistent link: https://www.econbiz.de/10011517625
Saved in:
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