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~person:"Dahlgaard-Park, Su Mi"
~subject:"Customer satisfaction"
~subject:"Deutschland"
~subject:"Services marketing"
~subject:"United Kingdom"
~type_genre:"Collection of articles of several authors"
~type_genre:"Handbuch"
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Customer satisfaction
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Dienstleistungsqualität
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Service quality
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2
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2
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2
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1
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Dahlgaard-Park, Su Mi
Schreier, Gerhard
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Gouthier, Matthias
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Buhl, Hans Ulrich
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Chen, Yi-Ning Katherine
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
2
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Special issue: Relationship quality and customer satisfaction in service contexts
Dahlgaard-Park, Su Mi
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010125957
Saved in:
2
Special issue: From value creation to customer satisfaction loyalty and brand equity
Dahlgaard-Park, Su Mi
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009504085
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