//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Deges, Frank"
~subject:"Emotion"
~subject:"Online retailing"
~subject:"Online-Handel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundendienst"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Emotion
Online retailing
Online-Handel
Consumer behaviour
2
Customer service
2
Deutschland
2
Electronic Commerce
2
Germany
2
Konsumentenverhalten
2
Kundenservice
2
Reklamation
2
Management
1
Retoure
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Book / Working Paper
2
Language
All
German
2
Author
All
Deges, Frank
Medler-Liraz, Hana
5
Prentice, Catherine
5
Gremler, Dwayne D.
4
Groth, Markus
4
Miao, Li
4
Barnes, Donald C.
3
Bijmolt, Tammo H. A.
3
Delcourt, Cécile
3
Folse, Judith Anne Garretson
3
Gijsenberg, Maarten J.
3
Lohmann, Katja
3
Seger-Guttmann, Tali
3
Shi, Junqi
3
Voorhees, Clay M.
3
Walsh, Gianfranco
3
Wang, Mo
3
Zanger, Cornelia
3
Zhang, Han
3
Ashforth, Blake E.
2
Baker, Thomas L.
2
Bauer, Hans H.
2
Black, William C.
2
Chaker, Nawar N.
2
Cheshin, Arik
2
Collier, Joel E.
2
Diefendorff, James M.
2
Fernández-Amaya, Lucía
2
Gabriel, Allison S.
2
Garcés-Conejos Blitvich, Pilar
2
Gelbrich, Katja
2
Gong, Taeshik
2
Gouthier, Matthias
2
Gustafsson, Anders
2
Gäthke, Jana
2
Han, Elizabeth
2
Han, Su-Jin
2
Hennig-Thurau, Thorsten
2
Hirche, Christian F.
2
Hsieh, Tony
2
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
1
Published in...
All
Essentials
1
SpringerLink / Bücher
1
essentials
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Retourenmanagement im Online-Handel : Kundenverhalten beeinflussen und Kosten senken
Deges, Frank
-
2017
Persistent link: https://www.econbiz.de/10011655262
Saved in:
2
Retourenmanagement im Online-Handel : Kundenverhalten beeinflussen und Kosten senken
Deges, Frank
-
2017
Das Problem hoher Retourenquoten im Online-Handel -- Retourengründe und Retournierverhalten der Kunden -- Präventives und reaktives Retourenmanagement -- Implikationen für die Ausgestaltung des Retourenmanagements im Unternehmen.
Persistent link: https://www.econbiz.de/10014020504
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->