Retourenmanagement im Online-Handel : Kundenverhalten beeinflussen und Kosten senken
Frank Deges
| Year of publication: |
[2017]
|
|---|---|
| Authors: | Deges, Frank |
| Institutions: | Springer Fachmedien Wiesbaden (publisher) |
| Publisher: |
Wiesbaden : Springer Gabler |
| Subject: | Online-Handel | Online retailing | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Deutschland | Germany | Electronic Commerce | Reklamation | Management |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | X, 53 Seiten Diagramme 21 cm x 14.8 cm, 103 g |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Literaturverzeichnis: Seite 51-53 |
| ISBN: | 978-3-658-18067-6 ; 3-658-18067-6 ; 978-3-658-18068-3 |
| Other identifiers: | 10.1007/978-3-658-18068-3 [DOI] |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011655262