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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Online service qualities in the multistage process and patients' compliments : a
transaction
cycle
perspective
Wu, Hong
;
Deng, Zhaohua
;
Wang, Bin
;
Wu, Tailai
- In:
Information & management : the internat. journal of …
57
(
2020
)
5
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012293386
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