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~person:"Dormann, Christian"
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customer-related social stressors
2
Arbeitszufriedenheit
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Emotion
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Job satisfaction
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Stress
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Work stress
1
burnout
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emotional dissonace
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ervice work
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psychosocial cycles
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service
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service providers' affective reactions
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Dormann, Christian
Belot, Michèle
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Böckerman, Petri
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Gu, Jibao
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Dudenhöffer, Sarah
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El Akremi, Assâad
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of personnel psychology
1
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ECONIS (ZBW)
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Customer-realted social
stressors
: meaning and consequences across service jobs
Dudenhöffer, Sarah
;
Dormann, Christian
- In:
Journal of personnel psychology
14
(
2015
)
4
,
pp. 165-181
Persistent link: https://www.econbiz.de/10011594520
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2
Customer-related social
stressors
and service providers' affectove reaction
Dudenhöffer, Sarah
;
Dormann, Christian
- In:
Journal of organizational behavior : OB ; the internat. …
34
(
2013
)
4
,
pp. 520-539
Persistent link: https://www.econbiz.de/10009752307
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