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~person:"Dresch, Kai-Michael"
~person:"Huang, Ming-Hui"
~subject:"Dienstleistungsqualität"
~subject:"Relationship marketing"
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Dienstleistungsqualität
Relationship marketing
Dienstleistung
16
Services
12
Dienstleistungssektor
9
Service industry
9
Modularisierung
6
Modularity
6
Service quality
5
Beziehungsmarketing
4
Koordination
4
Competitive strategy
3
Dienstleistungsmarketing
3
Services marketing
3
Theorie
3
Theory
3
Wettbewerbsstrategie
3
Artificial intelligence
2
Brand growth
2
Brand management
2
Consumer behaviour
2
Coordination
2
Design Structure Matrix
2
Dienstleistungsbetrieb
2
Dynamic multivariate panel model
2
Konsumentenverhalten
2
Künstliche Intelligenz
2
Markenführung
2
Modularprinzip
2
Production management
2
Produktionswirtschaft
2
Service branding
2
Service personalization
2
Service qdrauality
2
Service relationship
2
artificial intelligence
2
machine learning
2
service research priorities
2
stakeholders
2
transformative service research
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Dresch, Kai-Michael
Huang, Ming-Hui
Bruhn, Manfred
14
Stauss, Bernd
9
Edvardsson, Bo
7
Bitner, Mary Jo
6
Jaakkola, Elina
6
Corsten, Hans
5
Gremler, Dwayne D.
5
Grönroos, Christian
5
Gustafsson, Anders
5
McColl-Kennedy, Janet R.
5
Rust, Roland T.
5
Witell, Lars
5
Benkenstein, Martin
4
Gallan, Andrew S.
4
Helkkula, Anu
4
Kleinaltenkamp, Michael
4
Paluch, Stefanie
4
Rayburn, Steven W.
4
Russell-Bennett, Rebekah
4
Vargo, Stephen L.
4
Wirtz, Jochen
4
Zeithaml, Valarie A.
4
Alkire, Linda
3
Anderson, Sidney
3
Benoit, Sabine
3
Blau, Benjamin
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Chase, Richard B.
3
De Jager, Johan W.
3
Debo, Laurens G.
3
Falk, Tomas
3
Furrer, Olivier
3
Gerstner, Eitan
3
Gouthier, Matthias
3
Gouthier, Matthias H. J.
3
Hadwich, Karsten
3
Huiskonen, Janne
3
Iacobucci, Dawn
3
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Journal of service research
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Schriften zum Produktionsmanagement
1
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All
ECONIS (ZBW)
6
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1
Moving service research forward
Huang, Ming-Hui
;
Malthouse, Edward
;
Noble, Stephanie
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 459-461
Persistent link: https://www.econbiz.de/10012662578
Saved in:
2
Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
Saved in:
3
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
4
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288666
Saved in:
5
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288668
Saved in:
6
Wettbewerbsstrategische Grundorientierungen für Dienstleistungsunternehmungen : Entwurf und Konkretisierung eines integrativen Konzeptes
Corsten, Hans
-
2004
Persistent link: https://www.econbiz.de/10013419521
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