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~person:"Edvardsson, Bo"
~person:"Stauss, Bernd"
~person:"Zhang, Zhenji"
~type_genre:"Conference proceedings"
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Search: subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
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Service management
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Bundling strategy
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China
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Dienstleistungsqualität
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Information management
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Informationsmanagement
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Leistungsbündel
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Conference proceedings
Collection of articles of several authors
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Edvardsson, Bo
Stauss, Bernd
Zhang, Zhenji
Corsten, Hans
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Snene, Mehdi
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Lingnau, Volker
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Woratschek, Herbert
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Cunha, João Falcão e
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Daniels, Peter W.
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Engelhardt, Werner Hans
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Fließ, Sabine
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Gaol, Ford Lumban
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Gatermann, Inken
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Hara, Yoshinori
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Kleimann, Bernd
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International Conference on Logistics, Informatics and Service Science <2, 2012, Peking>
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QUIS <11, 2009, Wolfsburg>
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Journal of service management
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ECONIS (ZBW)
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LISS 2012 : proceedings of 2nd international conference on logistics, informatics and services sciences
Zhang, Zhenji
(
contributor
)
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2013
Persistent link: https://www.econbiz.de/10009789810
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QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
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2010
Persistent link: https://www.econbiz.de/10008656281
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