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Esper, Terry L.
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Crowdsourced delivery and customer assessments of e-
Logistics
Service
Quality
: an appraisal theory perspective
Ta, Ha
;
Esper, Terry L.
;
Hofer, Adriana Rossiter
; …
- In:
Journal of business logistics
44
(
2023
)
3
,
pp. 345-368
Persistent link: https://www.econbiz.de/10014343165
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