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~person:"Etemad-Sajadi, Reza"
~person:"Qin, Hong"
~person:"Shelman, Mary L."
~person:"Zhao, Qilan"
~subject:"China"
~subject:"Restaurant industry"
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Search: subject_exact:"Schnellrestaurant"
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China
Restaurant industry
Fast-food industry
8
Schnellgastronomie
8
Dienstleistungsqualität
7
Service quality
7
Customer satisfaction
6
Kundenzufriedenheit
6
Comparison
3
USA
3
United States
3
Vergleich
3
Consumer behaviour
2
Fast Food
2
Fast food
2
Gastronomie
2
Konsumentenverhalten
2
Beziehungsmarketing
1
Business model
1
Culture
1
Customer loyalty
1
Emerging economies
1
Empirical method
1
Empirische Methode
1
Ethnologie
1
Ethnology
1
Factor analysis
1
Faktorenanalyse
1
Fast-food restaurants
1
Geschäftsmodell
1
Image
1
International market entry
1
Internationaler Markteintritt
1
McDonald’s
1
Multinationales Unternehmen
1
National culture
1
Nationalkultur
1
Product quality
1
Produktqualität
1
Quality management
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6
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Etemad-Sajadi, Reza
Qin, Hong
Shelman, Mary L.
Zhao, Qilan
Abrahamsson, Sara
4
Bütikofer, Aline
4
Karbownik, Krzysztof
4
Katz, Lawrence F.
4
Krueger, Alan B.
4
Prybutok, Victor R.
4
Ababneh, Khaldoun I.
2
Anderson, Michael L.
2
Bhanot, Sandeep
2
Currie, Janet
2
Dant, Rajiv P.
2
DellaVigna, Stefano
2
Grünhagen, Marko
2
Matsa, David A.
2
Moretti, Enrico
2
Pathania, Vikram
2
Ponnaiyan, Subramaniam
2
Prybutok, Victor
2
Shen, Qiaowei
2
Xiao, Ping
2
Abu Siam, Yousef Ibrahim
1
Ahmad, Nawaz
1
Akhtar, Waheed
1
Alimwidodo, Patrick Christian
1
Alon, Ilan
1
Alviola, Pedro A.
1
Arciniega, Luis M.
1
Aruppillai, Thayaparan
1
Ashenfelter, Orley
1
Bagos Wahyudi Amin Tohari
1
Basker, Emek
1
Bedard, Kelly
1
Bell, David E.
1
Benefield, Mike
1
Blankson, Charles
1
Boyd, Raphael O.
1
Burton, Scot
1
Butler, Peter
1
Cao, Yang
1
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Published in...
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International journal of quality & reliability management
2
Harvard business review : HBR
1
International journal of quality and service sciences
1
International journal of services and standards
1
Quality management journal : QMJ
1
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ECONIS (ZBW)
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1
The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers
Etemad-Sajadi, Reza
;
Rizzuto, Daniela
- In:
International journal of quality & reliability management
30
(
2013
)
7
,
pp. 780-798
Persistent link: https://www.econbiz.de/10009788880
Saved in:
2
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
3
KFC's radical approach to China
Bell, David E.
;
Shelman, Mary L.
- In:
Harvard business review : HBR
89
(
2011
)
11
,
pp. 137-142
Persistent link: https://www.econbiz.de/10009380905
Saved in:
4
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
5
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
6
Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
- In:
International journal of services and standards
5
(
2009
)
4
,
pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
Saved in:
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