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~person:"Farooq, Muhammad Shoaib"
~person:"Ringle, Christian M."
~subject:"Hotellerie"
~subject:"IDW"
~subject:"Malaysia"
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Farooq, Muhammad Shoaib
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Service quality and customer satisfaction : the moderating effects of hotel star rating
Nunkoo, Robin
;
Teeroovengadum, Viraiyan
;
Ringle, …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012389844
Saved in:
2
Impact of service quality on customer satisfaction in Malaysia airlines : a PLS-SEM approach
Farooq, Muhammad Shoaib
;
Maimoona Salam
;
Fayolle, Alain
; …
- In:
Journal of air transport management
67
(
2018
),
pp. 169-180
Persistent link: https://www.econbiz.de/10011807265
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