//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Finsterwalder, Jörg"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Tuzovic, Sven"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Service quality
2
Air transport
1
Airline
1
Airlines
1
Ancillary fees
1
Anger
1
Charges
1
Fluggesellschaft
1
Gebühr
1
Luftverkehr
1
Preismanagement
1
Pricing strategy
1
Retaliatory behavior
1
Service unbundling
1
Social group
1
Soziale Gruppe
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
3
Undetermined
1
Author
All
Finsterwalder, Jörg
Tuzovic, Sven
49
Bruhn, Manfred
8
Paluch, Stefanie
7
Georgi, Dominik
5
Wirtz, Jochen
5
Hadwich, Karsten
4
Kabadayi, Sertan
4
Büttner, Julia
3
Ehret, Michael
2
Holz, Heiko F.
2
Jörling, Moritz
2
Kies, Alexander
2
Kuppelwieser, Volker
2
Kuppelwieser, Volker G.
2
Murphy, Jamie
2
Wetsch, Lyle
2
Batt, Verena
1
Bo Edvardsson and Professor Philipp Klaus, Professor
1
Braun, Corina
1
Brooks, Rod
1
Burns, Kara
1
Chong, Alain Yee Loong
1
Eichen, Falko
1
Fiestas, Jorge Carlos
1
G. Kuppelwieser, Volker
1
Guido, Jorge Carlos Fiestas Lopez
1
Heracleous, Loizos
1
Holzer, Matthias
1
Kim, Jee Won
1
Martin, Brett
1
Mathews, Shane
1
Mattison Thompson, Frauke
1
Mulcahy, Rory
1
Nelson Oly Ndubisi and Professor Rajan Nataraajan, Professor
1
O’Connor, Genevieve E.
1
Payne, Ryan
1
Pontes, Nicolas
1
Popkowski Leszczyc, Peter T. L.
1
Russell-Bennett, Rebekah
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
2
Journal of Service Theory and Practice
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
2
OLC EcoSci
1
Other ZBW resources
1
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Guest editorial : services marketing for impact
Tuzovic, Sven
;
Finsterwalder, Jörg
- In:
Journal of Service Theory and Practice
30
(
2020
)
3
,
pp. 395-399
Persistent link: https://www.econbiz.de/10012279113
Saved in:
2
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
Saved in:
3
Quality in group service encounters : a theoretical exploration of the concept of a simultaneous multi-customer co-creation process
Finsterwalder, Jörg
;
Tuzovic, Sven
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 109-122
Persistent link: https://www.econbiz.de/10003964456
Saved in:
4
Quality in group service encounters: A theoretical exploration of the concept of a simultaneous multi-customer co-creation process
Finsterwalder, Jörg
;
Tuzovic, Sven
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10008391988
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->