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~person:"Flynn, Barbara Bechler"
~person:"Friedewald, Axel"
~person:"Weckenmann, Albert"
~subject:"Complaint management"
~type_genre:"Aufsatz im Buch"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Dienstleistungsoffensive - Wachstumschancen intelligent nutzen
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Kundenbeschwerden als Instrument des Dienstleistungscontrollings
Nedeß, Christian
- In:
Dienstleistungsoffensive - Wachstumschancen intelligent …
,
(pp. 101-119)
.
1998
Persistent link: https://www.econbiz.de/10001325144
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