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~person:"Foumani, Mehdi"
~person:"Manish Mohan Baral"
~person:"Nagariya, Ramji"
~person:"Wirtz, Jochen"
~type_genre:"Aufsatz im Buch"
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A Research Agenda for Service Marketing
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
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Service robots and their implications for service delivery
Wirtz, Jochen
;
Kunz, Werner H.
;
Paluch, Stefanie
; …
- In:
A Research Agenda for Service Marketing
,
(pp. 23-43)
.
2024
Persistent link: https://www.econbiz.de/10014517864
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2
Intelligent automation, service robots, and AI : the service revolution is in full swing
Kunz, Werner H.
;
Wirtz, Jochen
;
Paluch, Stefanie
- In:
Contemporary Trends in Marketing : Problems, Processes …
,
(pp. 93-110)
.
2023
Persistent link: https://www.econbiz.de/10014338924
Saved in:
3
Service robots and the future of services
Paluch, Stefanie
;
Wirtz, Jochen
;
Kunz, Werner H.
- In:
Marketing Weiterdenken : Zukunftspfade für eine …
,
(pp. 423-435)
.
2020
Persistent link: https://www.econbiz.de/10012301924
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