Intelligent automation, service robots, and AI : the service revolution is in full swing
Year of publication: |
2023
|
---|---|
Authors: | Kunz, Werner H. ; Wirtz, Jochen ; Paluch, Stefanie |
Published in: |
Contemporary Trends in Marketing : Problems, Processes and Prospects. - Cham : Springer Nature Switzerland, ISBN 978-3-031-36589-8. - 2023, p. 93-110
|
Subject: | Artificial Intelligence | ChatGPT | Ethics, Service Revolution | Intelligent Automation | Metaverse | Service Robots | Automatisierung | Automation | Roboter | Robot | Künstliche Intelligenz | Artificial intelligence | Management-Informationssystem | Management information system | Dienstleistung | Services | Dienstleistungssektor | Service industry |
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