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~person:"Furterer, Sandra L."
~subject:"Beziehungsmarketing"
~subject:"Lean management"
~subject:"Organizational change"
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Beziehungsmarketing
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11
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Furterer, Sandra L.
Antony, Jiju
70
Garza-Reyes, Jose Arturo
16
Bruhn, Manfred
14
Töpfer, Armin
14
Cudney, Elizabeth A.
13
Sodhi, Harsimran Singh
13
Chiarini, Andrea
10
Dahm, Markus H.
10
McDermott, Olivia
10
Rathi, Rajeev
10
Laureani, Alessandro
9
Bhat, Shreeranga
8
Cherrafi, Anass
8
Haindl, Christoph
8
Madhani, Pankaj M.
8
Shokri, Alireza
8
Singh, Bikram Jit
8
Sony, Michael
8
Doordarshi Singh
7
Kumar, Vikas
7
Gijo, E. V.
6
Singh, Mahipal
6
Sreedharan, V. Raja
6
Sunder M., Vijaya
6
Swarnakar, Vikas
6
Dahlgaard, Jens Jörn
5
Devadasan, S. R.
5
Godinho Filho, Moacir
5
Haffar, Mohamed
5
Kaswan, Mahender Singh
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Lilja, Johan
5
McFadden, Kathleen L.
5
Rodgers, Bryan
5
Shahin, Arash
5
Tortorella, Guilherme Luz
5
Charkaoui, Abdelkabir
4
Dietrich, Martin
4
Djebarni, Ramdane
4
Does, Ronald J. M. M.
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Lean Six Sigma in service : applications and case studies
4
The TQM journal : the international review of organizational improvement
3
Lean systems : applications and case studies in manufacturing, service, and healthcare
2
Total quality management & business excellence
1
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ECONIS (ZBW)
12
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1
Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
Saved in:
2
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
3
Uncovering inefficiencies in the workers' compensation industry using Lean methodology
Taha, Omar
;
Mazzuchi, Thomas A.
;
Sarkani, Shahram
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1057-1075
Persistent link: https://www.econbiz.de/10013537679
Saved in:
4
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption : a conceptual framework
Hundal, Gaganpreet Singh
;
Thiyagarajan, Senthilkumar
; …
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1913-1931
Persistent link: https://www.econbiz.de/10013482821
Saved in:
5
Financial services improvement in a city government : a Lean Six Sigma case study
Furterer, Sandra L.
- In:
Lean systems : applications and case studies in …
,
(pp. 377-407)
.
2014
Persistent link: https://www.econbiz.de/10010200733
Saved in:
6
Sunshine high school discipline process improvement : a Lean Six Sigma case study
Bernardinez, Marcela
;
Buradha, Khalid
;
Cochie, Kevin S.
; …
- In:
Lean systems : applications and case studies in …
,
(pp. 315-376)
.
2014
Persistent link: https://www.econbiz.de/10010200734
Saved in:
7
Lean six sigma roadmap overview
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 11-60)
.
2009
Persistent link: https://www.econbiz.de/10003932783
Saved in:
8
Sunshine high school discipline process improvement : a lean six sigma case study
Bernardinez, Marcela
;
Buradha, Khalid
;
Cochie, Kevin
; …
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 73-153)
.
2009
Persistent link: https://www.econbiz.de/10003932815
Saved in:
9
Industrial distribution and logistics (IDIS) program recruiting process design : a lean six sigma case study
Hussion, Blake
;
McMurray, Stefan
;
Rowe, Parker
;
Smith, Matt
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 207-252)
.
2009
Persistent link: https://www.econbiz.de/10003932838
Saved in:
10
Assessing lean six sigma project success : a case study apllying a lean six sigma post project assessment strategy
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 431-450)
.
2009
Persistent link: https://www.econbiz.de/10003932899
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