Financial services improvement in a city government : a Lean Six Sigma case study
Year of publication: |
2014
|
---|---|
Authors: | Furterer, Sandra L. |
Published in: |
Lean systems : applications and case studies in manufacturing, service, and healthcare. - Boca Raton [u.a.] : Taylor & Francis, ISBN 978-1-4665-5680-5. - 2014, p. 377-407
|
Subject: | Lean Management | Lean management | Qualitätsmanagement | Quality management | Finanzdienstleistung | Financial services |
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