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~person:"Gallan, Andrew S."
~person:"Lay, Gunter"
~subject:"Performance measurement"
~type_genre:"Article in journal"
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Challenges of measuring service productivity in innovative, knowledge-intensive business services
Biege, Sabine
;
Lay, Gunter
;
Zanker, Christoph
;
Schmall, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 378-391
Persistent link: https://www.econbiz.de/10009732863
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