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Emotional labor in the hospitality industry : the influence of contextual factors
Shani, Amir
;
Uriely, Natan
;
Reichel, Arie
;
Ginsburg, Limor
- In:
International journal of hospitality management
37
(
2014
),
pp. 150-158
Persistent link: https://www.econbiz.de/10010354188
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