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~person:"Gleim, Mark"
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Betriebliche Wertschöpfung
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Dienstleistung
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Dienstleistungssektor
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Lieferkette
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RFID
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Gleim, Mark
Lee, Lorraine S.
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Lee, Lorraine
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Smith, Jeffery S.
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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OLC EcoSci
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The impact of RFID on service organizations : a service profit chain perspective
Smith, Jeffery S.
;
Lee, Lorraine
;
Gleim, Mark
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
2
,
pp. 179-194
Persistent link: https://www.econbiz.de/10009525103
Saved in:
2
The impact of RFID on service organizations: a service profit chain perspective
Smith, Jeffery S.
;
Lee, Lorraine
;
Gleim, Mark
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
2
,
pp. 179-194
Persistent link: https://www.econbiz.de/10008233414
Saved in:
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