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~person:"Gligor, David M."
~subject:"Business-to-business marketing"
~subject:"Social web"
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Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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Lieferantenmanagement
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Ethiopia
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Gligor, David M.
Keränen, Joona
7
Kumar, V.
5
Bolton, Ruth N.
4
Eggert, Andreas
4
Hinterhuber, Andreas
4
Hutt, Michael D.
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Kleinaltenkamp, Michael
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Tarasi, Crina O.
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Terho, Harri
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Ulaga, Wolfgang
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Walker, Beth A.
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Cabiddu, Francesca
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Chatterjee, Sharmila C.
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Kim, Juran
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Ko, Eunju
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Liozu, Stephan
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Loane, Susan Stewart
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Perdue, Richard R.
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Russo, Ivan
3
Shin, Hakseung
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Webster, Cynthia M.
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Aarikka-Stenroos, Leena
2
Anderson, James C.
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Berger, Paul D.
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Billett, Matthew T.
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Burton, Jamie
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Caputa, Wiesława
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Chae, Heeju
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Cobelli, Nicola
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Confente, Ilenia
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Cova, Bernard
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Elgeti, Laura
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Frow, Pennie
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Griffin, Abbie
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Haas, Alexander
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He, Jiaxun
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Heinonen, Kristina
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Journal of business research : JBR
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
2
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The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
2
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
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