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~person:"Goh, Edmund"
~person:"Karatepe, Osman M."
~person:"Ok, Chihyung"
~subject:"Relationship marketing"
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Relationship marketing
Tourism employees
63
Tourismusberufe
63
Hotel industry
54
Hotellerie
54
Arbeitszufriedenheit
39
Job satisfaction
39
Leistungsmotivation
26
Work motivation
26
Arbeitsleistung
25
Job performance
25
Employee retention
22
Mitarbeiterbindung
22
Arbeitskräfte
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Hotel employees
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13
Service quality
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Familie-Beruf
9
Work engagement
9
Work-life balance
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Human Resource Management
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Personalmanagement
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Arbeitspsychologie
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Organizational psychology
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Personality psychology
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Persönlichkeitspsychologie
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Emotion
6
Führungsstil
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Leadership style
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Arbeitsmobilität
5
Beziehungsmarketing
5
Cameroon
5
Career development
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Goh, Edmund
Karatepe, Osman M.
Ok, Chihyung
Babakus, Emin
3
Kim, Taegoo
3
Lee, Gyehee
3
Yavas, Ugur
3
Barman, Panchanan
2
Choi, Chang Hwan
2
Eid, Riyad
2
Mang, Paul
2
Orlowski, Marissa
2
Rod, Michel
2
Sarmah, Suman
2
Shaalan, Ahmed
2
Suárez-Acosta, Miguel A.
2
Zoghbi-Manrique-de-Lara, Pablo
2
Abosag, Ibrahim
1
Aguiar-Quintana, Teresa
1
Agyapong, Kingsley
1
Al-Husan, Faten Baddar
1
Al-Twal, Arwa
1
AlHussan, Fawaz Baddar
1
Ali, Sa'ad
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Alsarhan, Fadi
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Ashill, Nicholas
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Ashill, Nicholas J.
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Azila-Gbettor, Edem Maxwell
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Baruca, Petra Zabukovec
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Becker, Laura
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Benkenstein, Martin
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Berbel Pineda, Juan Manuel
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Brady, Michael K.
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Bufquin, Diego
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Bulchand-Gidumal, Jacques
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
5
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1
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
2
The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
3
Work engagement and turnover intentions : correlates and customer orientation as a moderator
Babakus, Emin
;
Yavas, Ugur
;
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1580-1598
Persistent link: https://www.econbiz.de/10011732188
Saved in:
4
Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
2
,
pp. 148-159
Persistent link: https://www.econbiz.de/10009237610
Saved in:
5
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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