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~person:"Gowen, Charles, III."
~subject:"Air transport policy"
~subject:"Hospital"
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Dienstleistungsqualität
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Gowen, Charles, III.
Siciliani, Luigi
12
McFadden, Kathleen L.
11
Propper, Carol
7
Straume, Odd Rune
7
Antony, Jiju
6
Chandrasekaran, Aravind
6
Grabowski, David C.
6
Gravelle, Hugh
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5
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5
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5
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Lee, Jung Young
5
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5
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Wu, Hsin-Hung
5
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4
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4
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4
Emmert, Martin
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Figueira, José Rui
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Lu, Lauren Xiaoyuan
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4
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4
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Quality management journal : QMJ
5
Health care management review : HCM review
2
International journal of production economics
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
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ECONIS (ZBW)
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1
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
2
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
3
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
4
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
5
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
6
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
7
Process quality and patient safety outcomes in hospitals
McFadden, Kathleen L.
;
Stock, Gregory
;
Gowen, Charles, III.
- In:
Research in the decision sciences for global business : …
,
(pp. 189-200)
.
2015
Persistent link: https://www.econbiz.de/10011896844
Saved in:
8
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
9
Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.
;
McFadden, Kathleen L.
;
Gowen, …
- In:
Quality management journal : QMJ
17
(
2010
)
2
,
pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
Saved in:
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