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~person:"Greff, Günter"
~subject:"Call Center"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Greff, Günter
Weinkopf, Claudia
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USB Cologne (EcoSocSci)
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Das ABC des Call-Center-Management : die wichtigsten Fachbegriffe rund um Call-Center, Telemarketing und Kundenservice
Greff, Günter
;
Kruse, Jan Peter
-
1999
Persistent link: https://www.econbiz.de/10004603338
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Call-Center-Management : Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern
Cleveland, Brad
;
Mayben, Julia
;
Greff, Günter
-
1998
Persistent link: https://www.econbiz.de/10004361871
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