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~person:"Grewal, Dhruv"
~person:"Thøgersen, John"
~person:"Walsh, Gianfranco"
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Grewal, Dhruv
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ECONIS (ZBW)
194
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1
Can a meta sustainability label facilitate more sustainable consumer choices?
Torma, Gabriele
;
Thøgersen, John
- In:
Business strategy and the environment
33
(
2024
)
2
,
pp. 283-306
Persistent link: https://www.econbiz.de/10014467211
Saved in:
2
Digital presence in service recovery : the interactive effect of customer salutations and employee photographs in email signatures
Walsh, Gianfranco
;
Shiu, Edward
;
Schaarschmidt, Mario
; …
- In:
Psychology & marketing
39
(
2022
)
12
,
pp. 2361-2383
Persistent link: https://www.econbiz.de/10013465198
Saved in:
3
Effectiveness of engagement initiatives across engagement platforms : a meta-analysis
Blut, Markus
;
Kulikovskaja, Viktorija
;
Hubert, Marco
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 941-965
Persistent link: https://www.econbiz.de/10014336009
Saved in:
4
Understanding how music influences shopping on weekdays and weekends
Ahlbom, Carl-Philip
;
Roggeveen, Anne L.
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
60
(
2023
)
5
,
pp. 987-1007
Persistent link: https://www.econbiz.de/10014384298
Saved in:
5
Complaint de-escalation strategies on social media
Herhausen, Dennis
;
Grewal, Lauren
;
Cummings, Krista Hill
; …
- In:
Journal of marketing
87
(
2023
)
2
,
pp. 210-231
Persistent link: https://www.econbiz.de/10014245084
Saved in:
6
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Dose, David
; …
- In:
European management journal
41
(
2023
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10014281789
Saved in:
7
Does online chatter matter for consumer behaviour? : a priming experiment on organic food
Danner, Hannah
;
Thøgersen, John
- In:
International journal of consumer studies
46
(
2022
)
3
,
pp. 850-869
Persistent link: https://www.econbiz.de/10013177008
Saved in:
8
Consumer understanding of origin labelling on food packaging and its impact on consumer product evaluation and choices : a systematic literature review
Thøgersen, John
;
Nohlen, Hannah U.
-
Europäische Kommission / Gemeinsame Forschungsstelle
-
2022
Persistent link: https://www.econbiz.de/10013469867
Saved in:
9
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
10
The impact of in-store inspirational (vs. deal-oriented) communication on spending : the importance of activating consumption goal completion
Grewal, Dhruv
;
Ahlbom, Carl-Philip
;
Noble, Stephanie M.
; …
- In:
Journal of marketing research
60
(
2023
)
6
,
pp. 1071-1094
Persistent link: https://www.econbiz.de/10014427276
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