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~person:"Guan, Jian"
~person:"Gunasekar, Sangeetha"
~subject:"Management"
~subject:"text mining"
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Dienstleistungsqualität
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online reviews
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Guan, Jian
Gunasekar, Sangeetha
Netzer, Oded
6
Li, Xin
4
Moro, Sérgio
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Nathan, Max
4
Rita, Paulo
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Ghose, Anindya
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Hartmann, Jochen
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He, Wu
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of management information systems : JMIS
1
Journal of vacation marketing
1
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
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ECONIS (ZBW)
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Understanding service quality attributes that drive user ratings : a text mining approach
Gunasekar, Sangeetha
;
Kumar, Deepak S.
;
Purani, Keyoor
; …
- In:
Journal of vacation marketing
27
(
2021
)
4
,
pp. 400-419
Persistent link: https://www.econbiz.de/10012624895
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2
How user-generated judgments of hotel attributes indicate guest satisfaction
Gunasekar, Sangeetha
;
Sudhakar, Sooriya
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10012257892
Saved in:
3
Text mining using latent semantic analysis : an illustration through examination of 30 years of research at JIS
Guan, Jian
;
Levitan, Alan S.
;
Goyal, Sandeep
- In:
The journal of information systems : JIS ; a semiannual …
32
(
2018
)
1
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011883229
Saved in:
4
A data-mining approach to identification of risk factors in safety management systems
Shi, Donghui
;
Guan, Jian
;
Zurada, Jozef
;
Manikas, Andrew
- In:
Journal of management information systems : JMIS
34
(
2017
)
4
,
pp. 1054-1081
Persistent link: https://www.econbiz.de/10011803435
Saved in:
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