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~person:"Gustafsson, Anders"
~person:"Léo, Pierre-Yves"
~source:"econis"
~type:"article"
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Search: subject_exact:"Tertiary sector"
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Dienstleistungssektor
23
Service industry
23
Dienstleistung
12
Services
12
Innovation
8
Dienstleistungsqualität
6
Service quality
6
Business services
5
Innovation management
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Innovationsmanagement
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Service innovation
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Unternehmensdienstleistung
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Literature review
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Gustafsson, Anders
Léo, Pierre-Yves
Gallouj, Fai͏̈z
29
Rubalcaba-Bermejo, Luis
25
Miles, Ian D.
20
Djellal, Faridah
19
Cuadrado Roura, Juan R.
18
Edvardsson, Bo
18
Witell, Lars
17
Kowalkowski, Christian
16
Corsten, Hans
15
Daniels, Peter W.
14
Savona, Maria
14
Evangelista, Rinaldo
13
Wirtz, Jochen
13
Philippe, Jean
12
Stare, Metka
12
Bosch, Gerhard
11
McColl-Kennedy, Janet R.
11
Bruhn, Manfred
10
Gebauer, Heiko
10
Gössinger, Ralf
10
Kindström, Daniel
10
Meliciani, Valentina
10
Coffey, William J.
9
Mattoo, Aaditya
9
O'Cass, Aron
9
Raddats, Chris
9
Rahman, Zillur
9
Ström, Patrik
9
Wyszkowska-Kuna, Joanna
9
Bosworth, Barry
8
Büttgen, Marion
8
Cheng, T. C. E.
8
Findlay, Christopher Charles
8
Gallego, Jorge
8
Hipp, Christiane
8
Huang, Ming-Hui
8
Maroto Sánchez, Andrés
8
Reichwald, Ralf
8
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Journal of business research : JBR
4
Journal of service management
2
Journal of service research
2
The handbook of innovation and services : a multi-disciplinary perspective
2
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Economies et sociétés ; 45,3
1
European review of service economics and management
1
Growth and change : a journal of urban and regional policy
1
International journal of production economics
1
Latin America's emergence in global services : a new driver of structural change in the region?
1
Revue d'économie industrielle
1
Revue d'économie régionale & urbaine : RERU
1
Service industries and economic development
1
Services et métropoles : formes urbaines et changement économique
1
The journal of services marketing
1
The service industries journal
1
Trading services in the global economy
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ECONIS (ZBW)
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23
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1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy
;
Léo, Pierre-Yves
;
Philippe, Jean
- In:
European review of service economics and management
(
2019
)
2/8
,
pp. 17-53
Persistent link: https://www.econbiz.de/10012162884
Saved in:
4
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
5
Organizational capabilities for pay-per-use services in product-oriented companies
Gebauer, Heiko
;
Saul, Caroline Jennings
;
Haldimann, Mirella
- In:
International journal of production economics
192
(
2017
),
pp. 157-168
Persistent link: https://www.econbiz.de/10011782337
Saved in:
6
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
7
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
8
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
9
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
10
International service tradability : understanding the offshoring of services
Léo, Pierre-Yves
;
Philippe, Jean
- In:
Latin America's emergence in global services : a new …
,
(pp. 39-57)
.
2014
Persistent link: https://www.econbiz.de/10010390298
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