Service research priorities : designing sustainable service ecosystems
Year of publication: |
2021
|
---|---|
Authors: | Field, Joy M. ; Fotheringham, Darima ; Subramony, Mahesh ; Gustafsson, Anders ; Ostrom, Amy L. ; Lemon, Katherine N. ; Huang, Ming-Hui ; McColl-Kennedy, Janet R. |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 24.2021, 4, p. 462-479
|
Subject: | disadvantaged consumers and communities | machine learning | platforms | service ecosystems | service research priorities | stakeholders | transformative service research | Dienstleistung | Services | Nachhaltige Entwicklung | Sustainable development | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry | Umwelt | Environment | Stakeholder |
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