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~person:"Gustafsson, Anders"
~subject:"Bundling strategy"
~subject:"Customer integration"
~subject:"Innovation management"
~subject:"Konsumentenverhalten"
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Search: subject:"Dienstleistungssektor"
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Bundling strategy
Customer integration
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Konsumentenverhalten
Dienstleistungssektor
15
Service industry
15
Dienstleistung
10
Services
9
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8
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5
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5
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service research priorities
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Gustafsson, Anders
Kowalkowski, Christian
14
Witell, Lars
13
Gallouj, Fai͏̈z
12
Gebauer, Heiko
10
Büttgen, Marion
9
Kindström, Daniel
9
Kohtamäki, Marko
8
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8
Edvardsson, Bo
7
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7
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7
Toivonen, Marja
7
Aas, Tor Helge
6
Bruhn, Manfred
6
Grabowski, Wojciech
6
Herstatt, Cornelius
6
Miles, Ian D.
6
Schiersch, Alexander
6
Szczygielski, Krzysztof
6
Aboal, Diego
5
Anning-Dorson, Thomas
5
Baines, Tim
5
Burton, Jamie
5
Djellal, Faridah
5
Jaffe, Adam B.
5
Kristensson, Per
5
Le, Trinh
5
McColl-Kennedy, Janet R.
5
Ostrom, Amy L.
5
Parida, Vinit
5
Sousa, Rui
5
Wang, Qiang
5
Zhao, Xiande
5
Bullinger, Hans-Jörg
4
Cainelli, Giulio
4
Chesbrough, Henry William
4
Choi, Baeho
4
Gomes, Giancarlo
4
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4
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Journal of business research : JBR
4
Journal of service management
3
Journal of service research
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
The handbook of innovation and services : a multi-disciplinary perspective
1
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ECONIS (ZBW)
11
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1
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
2
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
3
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
4
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
6
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
7
Small details that marke big differences : a radical approach to consumption experience as a firm's differentiating strategy
Bolton, Ruth N.
;
Gustafsson, Anders
;
McColl-Kennedy, …
- In:
Journal of service management
25
(
2014
)
2
,
pp. 253-274
Persistent link: https://www.econbiz.de/10010343471
Saved in:
8
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
9
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
10
Service infusion in manufacturing industries
Gustafsson, Anders
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008749749
Saved in:
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