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~person:"Häusel, Hans-Georg"
~subject:"Customer service"
~type_genre:"Aufsatz im Buch"
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Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
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No emotions - no money : wie Autoservices aus Sicht der Hirnforschung emotionalisiert werden können
Häusel, Hans-Georg
- In:
Aftersales in der Automobilwirtschaft : Konzepte für …
,
(pp. 67-78)
.
2012
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