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~person:"Harun, Ahasan"
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Harun, Ahasan
Bruhn, Manfred
126
Homburg, Christian
114
Kumar, V.
81
Huber, Frank
56
Verhoef, Peter C.
56
Han, Heesup
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Bauer, Hans H.
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Hollebeek, Linda D.
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Smith, Alan D.
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Stauss, Bernd
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Herrmann, Andreas
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Piller, Frank T.
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Gil Saura, Irene
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Georgi, Dominik
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Helmke, Stefan
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Reichwald, Ralf
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Thaichon, Park
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Töpfer, Armin
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Van den Poel, Dirk
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Grönroos, Christian
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Hadwich, Karsten
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Mittal, Vikas
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Neslin, Scott A.
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Prentice, Catherine
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Schüller, Anne M.
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Sheth, Jagdish N.
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Svensson, Göran
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Belz, Christian
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Loureiro, Sandra Maria Correia
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Reinartz, Werner J.
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Evanschitzky, Heiner
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Journal of retailing and consumer services
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International journal of services and standards
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ECONIS (ZBW)
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Pursuit of loyalty in service recovery : the roles of brand equity and cognitive reappraisal as moderators
Harun, Ahasan
;
Rokonuzzaman, Md
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648862
Saved in:
2
An investigation into the link between consumer's product involvement and store loyalty : the roles of shopping value goals and information search as the mediating factors
Rokonuzzaman, Md
;
Harun, Ahasan
;
Al-Emran, Md
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132265
Saved in:
3
Exploring the service recovery landscape through the lens of a systemigram
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
International journal of services and standards
12
(
2018
)
3/4
,
pp. 347-373
Persistent link: https://www.econbiz.de/10012106534
Saved in:
4
How to influence consumer mindset : a perspective from service recovery
Harun, Ahasan
;
Rokonuzzaman, Md
;
Prybutok, Gayle
; …
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 65-77
Persistent link: https://www.econbiz.de/10011826039
Saved in:
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